CORPORATE SOCIAL RESPONSIBILITY

Vanguard Travel recognizes that our social, environmental and ethical conduct has an impact on our customers, our employees, our community and our reputation. We are committed to adhering to our established policies of good ethical behavior, concern for employee health and safety, care for the environment and community involvement.

 

Our foremost goal is to serve customers honestly and competently. We pledge to conduct all business activities with integrity; and in accordance with federal, state and local laws and regulations affecting consumers. Vanguard treats every client transaction confidentially and does not disclose any information without permission of the client, unless required by law. We respond promptly and substantively to customer concerns.

 

Vanguard Travel strives to attract, retain and motivate the highest caliber of employees, encouraging their contributions and professional development. We offer educational opportunities, and reward and recognition programs aligned with our company’s objectives.

 

As an ASTA Green member, we have undertaken various initiatives to make environmentally friendly changes to both our internal and external practices and manage our business according to the following principles:

 

• We will operate our business in a manner that protects and sustains natural resources and the environment, continuously improving our processes to increase efficiency and reduce waste.
• We commit to reduce energy consumption and recycle office materials.
• We will educate our staff and our customers about travel suppliers that implement programs to protect and sustain natural resources and the environment.

 

 

Vanguard employees recognize the importance of service and “giving back”. We follow a charitable donation policy that is aligned with customer, employee and community interests. We support and encourage our employees to find new ways to help in the community.

 

We are proud to support the following organizations:

• Catholic Charities
• Children’s Hospitals
• The Cookie Cart
• Hope for the City
• The Leukemia and Lymphoma Society
• Minneapolis Institute of Arts
• Minnesota Medical Foundation
• One Heartland
• Spare Key
• Special Olympics Minnesota
• The Starkey Foundation
• The St. Paul Public Library
• Taste of the NFL

 

Our donations have also helped our customers support the Amputee Coalition of America, People Serving People, the Ronald McDonald House, the Make-A-Wish Foundation, and other charitable organizations.

 

Professional Affiliations

Vanguard Travel is a Charter Premium member of the American Society of Travel Agents (ASTA).The ASTA logo is recognized around the world as a symbol of professionalism and integrity.

 

Vanguard Travel is a member of the Cruise Lines International Association (CLIA), which is the world’s largest cruise association. The CLIA seal identifies Vanguard as a recognized authority for cruise vacations.

 

Vanguard Travel is a member of The Society of Incentive & Travel Executives (SITE), an international professional association devoted to the pursuit of excellence in incentives.